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Payment Policy

This Payment Policy explains the payment methods, currency, charges, authorization, cancellations, and refunds for orders placed on garmentnook.com.

Accepted Payment Methods

Garment Nook accepts the following payment methods:

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • PayPal

Payment methods are displayed during checkout.

We do not accept cash on delivery, checks, money orders, bank transfers, ACH Direct Debit, cryptocurrency, Shop Pay, installment payments, Apple Pay, Google Pay, or Amazon Pay.

Currency

All product prices and payments are displayed and processed in U.S. dollars (USD).

Order Total

The order total displayed during checkout includes:

  • Product prices

  • Applied discounts

Standard shipping is free on every order. No sales tax or standard shipping charge is added at checkout.

The total displayed before the order is submitted is the amount charged.

Payment Authorization and Collection

Payment is collected when the customer submits the order and the payment provider completes authorization.

The customer must provide complete and accurate billing information. The billing name, address, and payment details must match the information held by the payment provider.

An order is not completed when payment authorization is declined or interrupted.

Payment Processing

Card payments are processed through Shopify Payments. PayPal payments are processed through PayPal.

Garment Nook does not receive or store complete payment card numbers. Payment providers process and protect complete card and account information according to their security standards and privacy policies.

Payment Review

Orders are reviewed for payment authorization, billing accuracy, account security, and fraud prevention.

We reserve the right to cancel an order involving:

  • Failed payment authorization

  • Incorrect billing information

  • Unauthorized payment activity

  • Suspected fraud

  • Duplicate payment

  • A pricing or checkout error

When Garment Nook cancels a paid order, the payment is returned to the original payment method.

Order Cancellations

Orders can be canceled before they enter processing or shipment. Contact customer service to request a cancellation.

After an order has shipped, it cannot be canceled. The customer can receive the order and complete a return under our Return & Refund Policy.

Refunds

Refunds are returned to the original payment method used for the order.

After a returned product is delivered to our return address, the refund is returned to the original payment method within 5 business days.

Complete return and refund terms are provided in our Return & Refund Policy.

Payment Disputes

Contact customer service before opening a payment dispute so that we can review the order, payment, shipment, return, or refund record.

Provide the order number, customer name, email address used during checkout, and a description of the payment issue.

Contact Us

GARMENT NOOK LLC
26043 Glacier Rd
Maryville, MO 64468
United States

Email: support@garmentnook.com
Phone: +1 (713) 382-6286
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM ET
Email Response Time: Within 2 business days