FREE SHIPPING ACROSS THE CONTIGUOUS U.S.

Payment Policy

This Payment Policy explains the payment methods, currency, charges, authorization, and refunds for orders placed through garmentnook.com.

Accepted Payment Methods

Garment Nook accepts:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Diners Club

  • Discover

  • Apple Pay

  • Google Pay

  • PayPal Wallet

Available payment methods are displayed during checkout. Apple Pay and Google Pay are displayed when checkout is accessed through a compatible device and browser.

Currency

All product prices and payments are displayed and processed in U.S. dollars (USD).

Order Total

The order total displayed during checkout includes:

  • Product prices

  • Applied discounts

Standard shipping is free on every order. No standard shipping charge or sales tax is added at checkout.

The total displayed before the order is submitted is the amount charged.

Payment Authorization and Collection

Payment is collected when the order is submitted and the payment provider completes authorization.

Please provide complete and accurate billing information. The billing name, address, and payment details should match the information held by the payment provider.

An order is not completed when payment authorization is declined or interrupted.

Payment Processing and Security

Payment information is processed through the payment provider selected during checkout.

Checkout pages use SSL encryption to protect information transmitted during the payment process. GARMENT NOOK LLC does not receive or store complete payment card numbers.

Information collected during checkout is handled according to our Privacy Policy.

Order Confirmation

An order confirmation email is sent after the order is submitted and payment authorization is completed.

Please review the order confirmation and contact customer service if the order or payment information is incorrect.

Payment Review

Orders are reviewed for payment authorization, billing accuracy, account security, and fraud prevention.

An order can be canceled when it involves:

  • Failed payment authorization

  • Incorrect billing information

  • Unauthorized payment activity

  • Suspected fraud

  • Duplicate payment

  • A pricing or checkout error

When Garment Nook cancels a paid order, the payment is returned to the original payment method.

Refunds

Refunds are returned to the original payment method used for the order.

After a returned product is delivered to our return address, the refund is returned to the original payment method within 5 business days.

Complete return, refund, and exchange terms are provided in our Return & Refund Policy.

Payment Questions

For a payment question, please provide:

  • Customer name

  • Order number

  • Email address used during checkout

  • Description of the payment issue

Do not send complete payment card numbers, card security codes, passwords, or account login information by email or through the contact form.

Contact Us

GARMENT NOOK LLC
26043 Glacier Rd
Maryville, MO 64468
United States

Email: support@garmentnook.com
Phone: +1 (713) 382-6286
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM ET
Email Response Time: Within 2 business days

You can also submit a request through our Contact Us page.