Privacy policy

Privacy Policy

Last Updated: August 27, 2026

This Privacy Policy explains how Garment Nook, operated by GARMENT NOOK LLC, collects, uses, discloses, and protects personal information when customers visit garmentnook.com, place an order, contact customer service, or otherwise interact with our store.

Personal Information We Collect

We collect the following categories of personal information:

Contact Information

When a customer places an order or contacts us, we collect information including:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Telephone number

Order and Transaction Information

When a customer completes a purchase, we collect:

  • Products ordered

  • Order number

  • Order value

  • Shipping and delivery information

  • Payment confirmation

  • Refund, return, and exchange records

Payment card information is processed by Shopify Payments, PayPal, and the payment provider selected during checkout. Garment Nook does not receive or store complete payment card numbers.

Website and Device Information

When a visitor accesses our website, Shopify and our analytics services collect:

  • IP address

  • Browser and device type

  • Device identifiers

  • Cookie identifiers

  • Pages viewed

  • Products viewed

  • Shopping cart activity

  • Referral source

  • Website interactions

  • Date and time of visits

Customer Service Information

When a customer contacts us, we collect the information included in the communication, including the order number, message content, photographs, return information, and other information submitted to resolve the request.

Privacy and Marketing Preferences

We record Cookie preferences, data-sharing choices, advertising preferences, and other privacy selections submitted through our website.

How We Use Personal Information

We use personal information to:

  • Process and confirm orders

  • Complete payments

  • Prepare and ship products

  • Send order and delivery updates

  • Process returns, refunds, and exchanges

  • Respond to customer questions

  • Provide replacement products or missing parts

  • Maintain order and transaction records

  • Detect and prevent fraud

  • Protect our website, customers, and business

  • Measure website activity and store performance

  • Improve website navigation and product information

  • Deliver and measure advertising

  • Comply with legal, accounting, and regulatory requirements

  • Enforce our store policies and terms

Shopify

Our store is hosted by Shopify. Shopify processes personal information when visitors access our website, use checkout, place orders, or interact with store services.

Shopify Network Intelligence is enabled for our store. Shopify uses customer information together with information from customer interactions with Shopify and other Shopify merchants to provide fraud prevention, analytics, personalization, advertising, and other enhanced services.

Information is shared with Shopify and service providers that operate in the United States and other countries in order to provide these services.

Information about Shopify’s data practices is available in the Shopify Consumer Privacy Policy. Customers can also manage information processed directly by Shopify through the Shopify Privacy Portal.

Google Services

We use the following Google services:

  • Google Analytics

  • Google Ads

  • Google & YouTube

These services collect website activity, device information, Cookie identifiers, advertising interactions, product views, shopping activity, and order conversion information.

We use this information to measure website performance, understand how visitors use our store, manage advertising campaigns, and measure advertising results.

Google processes this information according to the Google Privacy Policy.

Cookies and Similar Technologies

We and our service providers, including Shopify and Google, use Cookies and similar technologies to:

  • Operate the website and checkout

  • Remember customer preferences

  • Maintain website security

  • Measure website traffic

  • Analyze store activity

  • Improve website performance

  • Deliver and measure advertising

The Shopify Cookie banner allows visitors to review and manage Cookie preferences. Cookie preferences can also be accessed through the link displayed in the website footer.

Essential Cookies support website functions, checkout, fraud prevention, and security. Analytics and advertising Cookies operate according to the privacy choices selected by the visitor.

How We Disclose Personal Information

We disclose personal information to service providers that perform services for our store, including:

  • Shopify, for website hosting, checkout, analytics, security, and store services

  • Shopify Payments, PayPal, and card networks, for payment processing

  • FedEx, for shipping and delivery

  • Reko Direct, for fulfillment, returns, and exchanges

  • Google, for analytics, advertising, and Google & YouTube services

  • Technology, security, customer support, accounting, and professional service providers

  • Government authorities when disclosure is required by law or valid legal process

Personal information is also transferred as part of a merger, acquisition, financing, restructuring, or sale of business assets.

We do not exchange personal information for money.

Our use of Shopify Network Intelligence and Google advertising services involves data sharing and targeted advertising as those terms are defined under certain U.S. state privacy laws.

Data Sharing and Targeted Advertising Choices

Customers can opt out of data sharing and targeted advertising through our Your Privacy Choices page.

Our privacy tools also recognize Global Privacy Control signals in the U.S. regions covered by the data sharing opt-out page.

A privacy choice applies to the browser and device used to submit the request. Customers can also use the Shopify Privacy Portal to manage Shopify’s direct use of their information.

Privacy Rights

Privacy rights provided by applicable law include:

  • Accessing personal information

  • Requesting a copy of personal information

  • Correcting inaccurate personal information

  • Deleting personal information

  • Opting out of data sharing or targeted advertising

  • Withdrawing a previously submitted privacy choice

  • Receiving equal service after exercising a privacy right

To submit a privacy request, contact us using the information at the end of this policy. We verify the identity connected to the request before completing it. An authorized agent must provide written authorization to act for the customer.

Data Retention

We retain order, transaction, customer service, return, refund, exchange, security, and business records for the period required to:

  • Complete store services

  • Maintain tax and accounting records

  • Prevent fraud

  • Resolve disputes

  • Enforce agreements

  • Meet legal and regulatory requirements

Information is deleted or anonymized after the applicable retention period ends.

Data Security

We use administrative, technical, and organizational safeguards to protect personal information. Access to personal information is limited to service providers and personnel who require the information to perform store operations.

Children’s Privacy

Our store is intended for customers who are at least 18 years old or have reached the legal age of majority where they live.

We do not knowingly collect personal information from children under 13. A parent or legal guardian can contact us to request deletion of information submitted by a child under 13.

Third-Party Websites

Our website contains links to third-party websites and services. Information submitted directly to a third party is governed by that third party’s privacy policy.

Changes to This Policy

We update this Privacy Policy when our data practices, service providers, legal requirements, or store operations change. The revised policy is posted on this page with a new “Last Updated” date.

Contact Us

GARMENT NOOK LLC
26043 Glacier Rd
Maryville, MO 64468
United States

Email: support@garmentnook.com
Phone: +1 (713) 382-6286
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM ET
Email Response Time: Within 2 business days