Shipping policy
Garment Nook provides free standard shipping on all orders delivered within our service area.
Shipping Area
We ship only to the 48 contiguous United States.
We do not ship to:
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Alaska
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Hawaii
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U.S. territories
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PO Box addresses
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APO, FPO, or DPO addresses
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International destinations
Shipping Cost
Standard shipping is free on every order. No minimum purchase amount is required, and no shipping fee is added at checkout.
Order Processing
Orders are processed within 1–2 business days. Business days are Monday through Friday.
Our daily order cutoff time is 6:00 PM ET.
Orders placed before 6:00 PM ET begin processing that business day. Orders placed after 6:00 PM ET or during the weekend begin processing on the next business day.
Transit Time
Orders are shipped through FedEx.
Transit time is 3–5 business days after the order is processed and shipped.
The total delivery timeframe, including order processing and transit, is 4–7 business days.
Order Tracking
A shipping confirmation email containing the FedEx tracking number is sent after the order ships. Customers can use the tracking number to follow the shipment and view its delivery status.
Shipping Address
Customers must provide a complete and accurate shipping address during checkout. Contact customer service before the order enters processing if the shipping address needs to be corrected.
Orders cannot be delivered to an address outside our listed shipping area.
Damaged, Missing, or Incorrect Products
Contact customer service within 7 days after delivery if a product arrives damaged, contains missing parts, or is different from the product ordered.
Include the order number, a photo of the shipping package, a photo of the complete product, and a photo showing the issue. The request will be handled according to our Return & Refund Policy.
Order Cancellations
Orders can be canceled before they enter processing or shipment. Contact customer service to request a cancellation.
After an order has shipped, it cannot be canceled. The customer can receive the order and complete a return under our Return & Refund Policy.
Contact Us
GARMENT NOOK LLC
26043 Glacier Rd
Maryville, MO 64468
United States
Email: support@garmentnook.com
Phone: +1 (713) 382-6286
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM ET
Email Response Time: Within 2 business days