FREE SHIPPING ACROSS THE CONTIGUOUS U.S.

Shipping policy

Garment Nook provides free standard shipping on all orders delivered within our service area.

Delivery Area

We ship only to the 48 contiguous United States.

We do not ship to:

  • Alaska

  • Hawaii

  • U.S. territories

  • PO Box addresses

  • APO, FPO, or DPO addresses

  • International destinations

Shipping Cost

Standard shipping is free on every order. No minimum purchase amount is required, and no standard shipping fee is added at checkout.

Fulfillment Location

Product inventory is stored and orders are prepared for shipment by:

Reko Direct
1315 NW Broadway St
Grain Valley, MO 64029
United States

Order Processing

Orders are processed within 1–2 business days. Business days are Monday through Friday.

The daily order cutoff time is 6:00 PM ET.

Orders placed before 6:00 PM ET begin processing that business day. Orders placed after 6:00 PM ET or during the weekend begin processing on the next business day.

Transit Time

Orders are shipped through FedEx.

Transit time is 3–5 business days after the order has been processed and shipped.

The total delivery timeframe, including processing and transit, is 4–7 business days.

Order Tracking

A shipping confirmation email containing the FedEx tracking number is sent after the order ships. The tracking number can be used to view the shipment status and delivery progress.

Please check the email address used during checkout for the shipping confirmation.

Shipping Address

Please enter a complete and accurate shipping address during checkout.

Contact customer service before the order enters processing if the shipping address needs to be corrected. An address cannot be changed after the order has shipped.

Orders cannot be delivered to an address outside our listed delivery area.

Packages Lost in Transit

Contact customer service if the FedEx tracking information does not update or the package does not arrive within the stated delivery timeframe.

We will open a shipment investigation with FedEx. After FedEx confirms that the package was lost in transit, the payment will be refunded to the original payment method.

Packages Marked as Delivered but Not Received

Contact customer service within 7 days after the FedEx tracking information shows the package as delivered if the package has not been received.

Please provide:

  • Order number

  • Customer name

  • Delivery address

  • FedEx tracking number

We will open a delivery investigation with FedEx. After the investigation is completed, the payment will be refunded to the original payment method.

Damaged, Missing, or Incorrect Products

Information about products that arrive damaged, contain missing parts, or are different from the product ordered is provided in our Return & Refund Policy.

Customs and Import Charges

We do not provide international shipping. Customs duties and international import charges do not apply to orders placed through Garment Nook.

Contact Us

GARMENT NOOK LLC
Email: support@garmentnook.com
Phone: +1 (713) 382-6286
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM ET
Email Response Time: Within 2 business days

You can also send a request through our Contact Us page.